Why Is 360 Feedback Essential for Managers?
Some managers fail to recognize and reward good work, perhaps because they consider their own professional success to be sufficient positive feedback. They must realize that others do not have the same level of confidence as they do, so they require positive feedback.
Make sure the 360 feedback is structured in such a way that colleagues can provide feedback on both strengths and areas for improvement. You can do this with the help of well-structured rating questions and free text that provides context for the ratings.
There are undeniably knock-on effects and shockwaves from abusive managers’ repeated actions, which effectively ‘cannot be impressed’ and make their employees feel uneasy both at home and at work.
360 feedback improves communication
360 feedback is a valuable exercise for everyone in a business. It allows all colleagues to observe the manager’s activities, not just those on the manager’s team. Because the feedback is aggregated and anonymous, it’s a way to provide feedback without identifying each individual. One of the reasons why the 360 leadership assessment works so well is the aggregation of many different perspectives.
It’s also an excellent way to spot patterns and common perceptions about that manager. For example, if one person believes that a manager needs to delegate more efficiently, that manager may or may not take it on board. However, if several, or even all, members of a team are saying it, that manager should take it more seriously.
Lastly, give managers who have received 360 feedback the opportunity to discuss and understand their feedback report so they can plan how they will use it.
360 feedback isn’t a cure-all for difficult managers, but it is an important first step toward helping them understand and change their behavior if they are ready and able to do so.
Are you ready to run 360 feedback in your organization?
Get in touch with Ambivista. We work with companies to help their employees reap the benefits of a 360 feedback survey.
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